Kalos Services is seeking an experienced Plumbing Service Manager to oversee our service operations, ensure top-quality customer experiences, and lead our team to excellence. If you are an organized professional with strong leadership skills and a dedication to customer satisfaction, we want to hear from you!
Schedule: Full-time position, Monday through Friday, with occasional extended hours as needed.
Compensation: $80,000 - $110,000
Key Responsibilities:
- Manage daily operations of the plumbing service department, ensuring efficiency and high-quality service delivery.
- Oversee scheduling, dispatching, and workload distribution to maximize team productivity.
- Train, mentor, and support technicians to enhance their skills and performance.
- Conduct regular team meetings to address challenges, review progress, and reinforce safety protocols.
- Build and maintain strong relationships with clients by addressing concerns and ensuring satisfaction.
- Track department performance, analyze key metrics, and develop strategies for improvement.
- Collaborate with other departments to streamline processes and achieve company goals.
- Ensure compliance with all safety regulations and company policies.
Requirements:
- Minimum of 5 years of plumbing experience, with at least 2 years in a managerial or supervisory role.
- Strong leadership, coaching, and team-building skills.
- Exceptional organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficiency in scheduling and service management software (e.g., ServiceTitan, FieldEdge).
- A valid plumbing license is preferred but not required.
- High integrity, a positive attitude, and a commitment to safety and quality.
- Clean driving record, background check, and drug screening
Benefits:
At Kalos, we believe in supporting our employees both at work and in life. That’s why we offer a comprehensive and affordable benefits package designed to meet your health, financial, and personal needs.
Our Benefits Include:
Health Insurance:
- $500 deductible with significant savings—our employees pay 58% less for insurance than the average employer in Florida.
- Direct Primary Care membership for same-day or next-day appointments.
- $0 Copays for Primary Care visits, Diagnostic Medical Imaging, and Mail-Order Pharmacy (250+ brand/specialty medications).
- Access to a Care Concierge Team to help you navigate healthcare, schedule appointments and manage your medical bills.
- $0 copays for Mental Health Counseling.
Dental Insurance:
- Full coverage for preventive care.
Vision Insurance:
- $10 for exams and $25 for lenses.
Additional Perks:
- $10,000 in free life insurance for all employees, with options for additional life and accident insurance.
- Short-term and long-term disability coverage.
- 24/7 telemedicine access.
- Free cancer treatment with select providers.
- Free Employee Assistance Program (EAP) for personal support.
For more details, visit kalosflorida.healthcare.